REAL-TIME CALL INSIGHTS
With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance. This is a contact center headset that’s got your back.
WORLD-CLASS MICROPHONES
Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.
LIGHTWEIGHT AND COMFORTABLE
Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.
TOUGH AND FLEXIBLE
We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset-ready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty. Innovative, and built to last.
IMPRESSIVE SOUND QUALITY
Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. Focus on what matters, and block out the rest.
BUILT-IN HEARING PROTECTION
With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents.
